Search                            Français                            







Corporate Solutions






Career Area

Contact Us



Outlook 2000


Microsoft Outlook 2000 Exam Objectives

Skill Sets

Exam Objectives

Use Outlook 2000 Mail to communicate with others inside and outside your company

  • Read mail

  • Send mail

  • Compose mail by entering text

  • Print mail

  • Address mail by entering text

  • Use mail features (forward, reply, recall)

  • Use address book to address mail

  • Flag mail messages

  • Navigate within mail

  • Find messages

  • Configure basic mail print options

  • Work with attachments

  • Add a signature to mail

  • Customize the look of mail

  • Use mail templates (themes) to compose mail

  • Integrate and use mail with other Outlook components

  • Customize menu and task bars

Use Outlook 2000 to manage messages

  • Create folders

  • Sort mail

  • Set viewing options

  • Archive mail messages

  • Filter a view

Use the Outlook 2000 calendar

  • Navigate within the calendar

  • Schedule appointments and events

  • Set reminders

  • Print in calendar

  • Schedule multi-day events

  • Configure calendar print options

  • Customize the calendar view

  • Schedule recurring appointments

  • Customize menu and task bars

  • Add and remove meeting attendees

  • Plan meetings involving others

  • Save a personal or team calendar as a Web page

  • Book office resources directly (e.g., conference rooms)

  • Integrate calendar with other Outlook components

Navigate and use Outlook 2000 effectively

  • Use Outlook Help and Office Assistant.

  • Move items between folders

  • Navigate between Outlook components

  • Modify the Outlook Master Categories List

  • Assign items to a category

  • Sort information using categories

  • Use the Office Clipboard

Use Contacts

  • Create, edit, and delete contacts

  • Send contact information via e-mail

  • Organize contacts by category

  • Manually record an activity in a journal

  • Link activities to a Contact

  • Sort contacts using fields

Use Tasks

  • Create and update one-time tasks

  • Accept and decline tasks

  • Organize tasks using categories

  • Assign tasks to others

  • Create tasks from other Outlook components

  • Change the view for tasks

Integrate Office applications and other applications with Outlook 2000 components

  • Create and use Office documents inside Outlook 2000

Use Notes

  • Create and edit notes

  • Organize and view notes

  • Customize notes


Word2000 ] Excel2000 ] Word2000 Expert ] Excel2000 Expert ] PowerPoint2000 ] Access2000 ] [ Outlook2000 ] Project2000 ] Project2000 Expert ]


Home ] Search ] Request ] Feedback ] Site Map ] Contact us ]


Send mail to with questions or comments about this web site.
Copyright © 1996 Office Technologies Inc.
Last modified: May 12, 2006